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SON trains 60 on service delivery in Enugu

Sixty staff members of the Standards Organisation of Nigeria are currently undergoing Alternative Dispute Resolution training in Enugu on service efficiency and delivery.

The Director-General of SON, Mr. Osita Aboloma, declared the training open in Enugu on Tuesday.

Represented by the Director of Human Resources Management of SON, Mallam Usman Abdullahi, the DG said the training was for officials to relate well with Nigerians in the discharge of the agency’s mandates.

He said: “The essence of this training is to improve the capacity of staff to deliver quality services and improve their relationship skills as they discharge their daily duty.

“The training aims at exploring other avenues to solve issues that concerns enforcement of standards without necessary going to the formal law courts.

“The SON Act as amended had given SON the mandate to prosecute those that go against its mandate but, however, we feel that there should be other avenues that are not the courts, that SON can easily achieve the agency’s mandate.

“So, on this premise, SON is partnering with the Institute of Chartered Mediators and Conciliators (ICMC) to train some of its staff on Alternative Dispute Resolution (ADR).”

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